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Jessica Hatala
Senior Principal Product Manager, CDI-CAPD
Jessica Hatala is a dedicated professional with a strong focus on delivering revenue cycle analytics promptly and effectively.
Her educational background includes a Master of Business Administration (MBA) with a focus on Managerial and Organizational Behavior, Strategic Management, Operations Management, and Economics from The University of Chicago Booth School of Business. Additionally, she studied Nursing at Valparaiso University, English Literature at the University of Chicago, and completed an Indiana Honors Diploma at the Indiana Academy for Science, Mathematics, & Humanities.
Jessica has held key roles in various organizations, including Senior Principal Product Manager at Nuance Communications, where she focused on CDI-CAPD. She has also served as the Senior Manager of Business Analytics for CAPD-CDI ROI at Nuance Communications, Regional Director of Clinical Documentation Improvement at Mount Carmel Health System, and Interim Manager of Clinical Documentation Improvement at El Camino Hospital. Jessica has a mentoring background at MATTER, along with experience as an Independent Healthcare Consultant at Jessica R. Hatala Consulting, Inc, and as a Senior Consultant at The Claro Group.
Her vast experience also includes roles such as Clinical Documentation Specialist at Northwestern Memorial Hospital, Emergency Department RN at MetroSouth Medical Center and St Mary Medical Center, Educator at Annuvia, CCT RN at Norcal Ambulance, RN at Stanford University Medical Center, Travel RN at American Mobile Healthcare, and RN at Rush University Medical Center.