Full Sail University

University of Central Florida

Client Services Specialist at RLS2000.com

Worcester, Massachusetts

Write Blog posts
Maintain site
Share updated content
Use to promote current projects
Gear content towards specific audiences

Pyro Candlemaker

Owner

Elm Street Technology

Client Services Specialist

- Scan documents to company drives
-  Organize forms for better record recollection
-  Verify process documents for sufficient information
-  Aid Customer Service in  document control
-  Aid in creation of new process implementation documentation


Precision Coating

Quality Administrator

Ensure quality customer care by:
Communicating with Operations on behalf of the customers
Aiding in the maintenance of relationship with customers and account managers
Answering customer questions and concerns during calls

United Site Services

Customer Care Representative

Provide case management services to patients suffering from opiate addiction.
Maintain Federal and State required notes.
Provide appropriate referrals.
Maintain Federal and State requirements.
Urine Collection.
Completed Intake analysis and processing.

Colonial Management Group, LP

Substance Abuse Counselor

Enhanced customer experience by aiding in returns, answering calls in a timely manner, cashing out customer orders, providing recommendations based on customer needs.

Whole Foods Market

Customer Service Team Member

Created content based on client preferences for landing pages, product descriptions and blogs. Edits needed were fewer than three per project.

Various Clients

Freelance Writier

Create content for various clients based on their specifications and SEO needs.

Scripted

Entertainment Writer

Create resumes based on client requirements and requests. Improve resume to specifically fit client needs during initial and revision process.

RezBiz, LLC

Resume Writer

Complete daily assignments by creating articles, inputting SEO keywords, tags, and metatags for articles.

Technology Tell

Freelance Writer

Read, review, and make editorial marks on student papers to aid in writing improvement.

Brainfuse

Writing Tutor

Connected content to the appropriate sites and blogs; wrote content in the appropriate voice on a case by case basis; built organic client links that were relevant to posted article topics and enhanced content.

Wrote assigned articles via CMS. 
Freelanced from March 2014 through July 2014

CopyPress

Outreach Specialist - Blogger

Case Management while working with individuals to overcome opiate addiction.

Jessica Gilley