Jerome Cruz

Jerome Cruz is a highly skilled professional with a strong background in Information Technology and customer service.

He possesses exceptional logical thinking and troubleshooting abilities, catering to both Mac and Windows operating systems.

Jerome is well-versed in providing outstanding customer service, excelling in organizational skills and multitasking capabilities.

With an emphasis on task quality, he is known for being thorough, detail-oriented, and highly responsible in his approach.

Notably, he can work efficiently without compromising on the quality of deliverables, showcasing his commitment to excellence.

Jerome is a proficient communicator, adept at working collaboratively within a team setting, and displays a continuous eagerness to learn and grow.

His educational background includes studies at Mission College and Santa Clara High School. In terms of professional experience, Jerome has held key roles such as Information Security Engineer and Senior IT Support Specialist at ServiceNow.

Prior to his current roles, he served in various capacities including Projectionist at AMC Cupertino Square, CAE 2 Technical IP Support at Comcast, Geek Squad Convergence Installer, and Geek Squad Home Theater Installer at Best Buy.

Jerome Cruz's diverse experience and expertise make him a valuable asset in the IT and customer service domains, with a strong foundation in troubleshooting, customer support, and team collaboration.