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Jens Henriksson
House Manager på Soho House & Co
Professional Background
Jens Henriksson has established a remarkable career in the hospitality industry, showcasing an impressive trajectory since he embarked on his professional journey in 2016 at Soho House. Originally starting as a Rooms Division Graduate Management Trainee, Jens immersed himself in the various facets of hotel management, with a tailored focus on reservations and front-of-house operations. His time at Soho House has allowed him to gain invaluable experience across different departments, honing his skills and knowledge within this vibrant sector.
Over the past four years at Soho House, Jens has advanced through significant roles, reflecting his dedication, expertise, and leadership potential in the hospitality world. With positions including House Manager and formerly Front of House Manager and Front Office Supervisor, Jens has exemplified what it means to be a leader in a dynamic and creative environment. His philosophy combines hard work with an emphasis on fun, a perspective that resonates strongly within the hospitality industry, where customer experience is paramount.
Education and Achievements
Jens laid a strong foundation for his future in hospitality with a Bachelor's degree in Hotel and Hospitality Management from the esteemed Grythyttan School of Hospitality, Culinary Arts & Meal Science. This academic background equipped Jens with theoretical knowledge and practical skills essential for navigating the complexities of hotel management. As he progresses in his career, his educational experiences have merged seamlessly with real-world practice, allowing him to become an effective and inspiring leader.
In addition to his formal education, Jens garnered extensive hands-on experience through various earlier work roles. His diverse portfolio includes experience as a Front Desk & Bartender at ESS Group, a Management Trainee at Belgraves - A Thompson Hotel, and other roles within notable establishments such as Ystad Saltsjöbad and Hotel La Maison du Bez. Each of these positions has contributed to his holistic understanding of customer service, operational standards, and the intricate details that go into creating memorable guest experiences.
Achievements
Throughout his career, Jens has proven to be committed to excellence in every position he has held. His achievements are a testament to his ability to adapt, innovate, and lead in a fast-paced and often unpredictable environment. Jens's role as House Manager at Soho House not only showcases his operational competency but also underscores his ability to foster teamwork and maintain high morale, all while ensuring exceptional guest satisfaction.
Jens is deeply passionate about the art of hospitality. He is proactive in seeking personal growth and further career opportunities, emphasizing the importance of community, networking, and collaboration within the industry. As a proud Swedish native, he often invites collaborations and conversations over traditional Swedish gatherings, like the fika, a famed cultural experience involving coffee and pastries, symbolizing hospitality and connection. Jens's approachable demeanor shines through his eagerness to connect with others in the industry—be it through casual coffee chats, career opportunities, or experience exchanges—demonstrating his belief in the power of networking among colleagues.
In every role Jens has taken on, he has displayed a relentless pursuit of knowledge and professionalism, marrying a strong operational understanding of hospitality with a genuine passion for driving positive experiences for guests and team members alike. His journey so far paints a picture of a dedicated professional eager to continue evolving in the hospitality landscape, making a lasting impact on those around him.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
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