University of Illinois Urbana-Champaign

customer retention // relationship-driven // goal-oriented // efficient & organized

Design and implement personalized programs for clients based on individual abilities, goals and medical history
Plan and teach group classes to a wide variety of clients on a weekly basis
SFG 1

The Training Room, LLC

Fitness Coach

• Employ consultative sales techniques to enroll new and current students in the most effective tutoring programs.
• Actively execute sales, marketing, and promotional programs to meet expected sales and revenue metrics.
• Manage hundreds of accounts, providing high-end service to clients through regular communication and an innovative and successful student experience.
• Orchestrate the logistics of each student’s program by setting up their practice tests, individual tutoring lessons and shipment of materials. 
• Discuss strategies with clients and recommend a plan that will meet their academic goals.
• Clearly communicate details about and differences between various standardized tests (ISEE, SSAT, SAT, ACT, graduate exams) to clients
• Work with local public and private schools to offer test preparation solutions to their students
• Meet yearly sales goal. Exceeded goal by 17% first year (2014)

Attended IECA Conference in Baltimore, MD, to facilitate and meet new contacts in the independent school/college admissions process

Inspirica

Educational Consultant

• Attained sales goal for each calendar year by working with professors and campus bookstores
• Exceeded goal each year since 2008 by at least 14% (the most recent goal was exceeded by 17% in 2011)
• Top representative in sales district 2009-2011
• Top 10% of the national sales force in 2011 sales year
• Was first rep in the region to post sales of $1 million for science discipline 
• Invited to Leadership Council in 2012 and 2013, an honor given to reps who post the highest cumulative sales increases for three consecutive years
• Gave numerous online and in-person demos of MyMathLab, Mastering and other online educational tools 
• Organized and led math-focused conference in Pittsburgh for area colleges (March 2010)

Jenny Mitchell