Jenny Hunter

Jenny Hunter is a seasoned professional with a passion for putting the customer at the forefront of business outcomes. With a background in marketing, communication, and sustainability management, Jenny has excelled in roles at VicRoads, Service Victoria, and the Bureau of Meteorology.

With nine years of experience at the Bureau of Meteorology, Jenny led the Digital Services and User-Centred Design departments, where she spearheaded the development of digital products and services, including the Bureau's first weather app and innovative web services.

Jenny's expertise lies in stakeholder engagement, program and product delivery, agile methodologies, user-centred design, customer experience, digital strategy, and social media policy. She is also well-versed in communications, marketing, corporate sustainability, and brand management.

In her current role as the Head of Digital Products & Customer Experience at VicRoads, Jenny leverages customer insights to enhance services for millions of customers. Her leadership extends to managing cross-functional teams and driving organizational capability in customer experience, service design, and agile delivery.

Jenny's educational background includes a Graduate Certificate in Applied Business from Swinburne University of Technology, a Graduate Diploma in Business (Marketing) from Monash University, and a BA in Public Relations from RMIT University.

Throughout her career, Jenny Hunter has demonstrated a commitment to developing and implementing new programs, continuously seeking ways to improve processes, and measuring the impact of her work.