Jennifer Young

Jennifer Young is a hard-working and efficient assistant with experience in handling scheduling, emails, travel arrangements, and task management. She has a background in e-Commerce, specifically working with various dropship customers. Jennifer possesses a solid understanding of QuickBooks Online (QBO) within a small business environment. Her expertise includes managing a substantial book of Accounts Receivables exceeding $900k monthly and handling Accounts Payables tasks such as invoice reconciliation, payment negotiations, and new payables contracts. With outstanding Excel skills, she is proficient in macros, formulas, queries, and databases. Jennifer also has shipping experience, dealing with freight and small parcel shipments, acting as a liaison between a 3PO warehouse and customers. Additionally, she has substantial customer service experience, managing incoming calls and emails, leading a customer service team, and implementing a new ticket system for improved efficiency.