Bowling Green State University

Business Analyst III at Sprint

T-Mobile

Reporting and Analytics Manager - Fraud Operations

~Compliance Reporting Team~
•  Create accurate and timely reporting and analysis to ensure the financial well-being of Sprint by minimizing risk and revenue leakage 
• Provide metrics and reporting needed by retail and indirect sales to assess performance, provide specific coaching, and pursue disciplinary action
• A trusted partner in pulling and analyzing data, and in making recommendations for process/program improvement
• Share data available with key stakeholders, as needed/requested, to maximize efficiency and effectiveness across teams
• Manage existing and potential fraudulent situations for the organization
• Responsible for ensuring effective remediation of non-compliant situations through the re-design of processes and testing of their effectiveness

Sprint

Business Data Analyst IV - Fraud Operations

~Compliance Reporting Team~
•  Create accurate and timely reporting and analysis to ensure the financial well-being of Sprint by minimizing risk and revenue leakage 
• Provide metrics and reporting needed by retail and indirect sales to assess performance, provide specific coaching, and pursue disciplinary action
• A trusted partner in pulling and analyzing data, and in making recommendations for process/program improvement
• Share data available with key stakeholders, as needed/requested, to maximize efficiency and effectiveness across teams

Business Analyst III - Finance Operations

~Compliance Reporting Team~
•	Produce compliance reports identifying risks to the company around equipment procedures and retail employee time and attendance adherence
•	Represent team in meetings and discussions around existing and proposed equipment exchange and return procedures providing insight and analysis
•	Research potential risk to the company and analyze the impact of the risk
•	Assisted in creating combined metric compliance reporting to support Sprint/Nextel merger

Business Analyst II - Finance Operations

~Compliance Reporting Team~
•	Accountable for producing, analyzing, and distributing Direct and Indirect Retail compliance reports which identified risks to the company 
•	Enhanced current 0MRC usage reporting for all accounts deemed as a demo/test account
•	Responsible for the Review and Account adjustments of 0MRC accounts across Sprint

Financial Analyst I - Finance Operations

~AR Transmission & Cash Management Team~
•	Developed and supported a system to monitor timeliness of bank check requests from Payment   Operations to Bank for reporting on monthly vendor scorecards
•	Ensured payment files are successfully received daily from Sprint vendors 
•	Liable for setting up all PCS lockbox IDs
•	Verified, authorized, and reconciled daily EFT payment file to UMB lockbox

Business Systems Anaylst I - Finance Operations

~Accounts Receivable Payment Intake Team~
•	Responsible for daily reconciliation of Affiliate payments 
•	Ensured lockbox payment files are received daily from 23 SPCS vendors.  
•	Responsible for setting up all PCS, Affiliate, and Corporate credit card merchant IDs
•	Researched and identified misapplied or unapplied customer payments

Jennifer Thomas