Jennifer Stenger

Jennifer Stenger is a seasoned customer success consultant and coach with over 20 years of expertise in client services, having served as an executive for four growth stage technology start-ups.

She is the founder of LoyaltyLabs Consulting, focusing on aiding early to mid-stage technology startups in attracting and retaining happy customers through effective customer success strategies and leadership team development.

With a background that spans from early-stage startups like Rapid7, Crimson Hexagon, NewsCred, and 3PL Central to Fortune 500 companies such as McKesson Pharmaceuticals and Iron Mountain, Jennifer excels in providing comprehensive consulting strategies, operational support, and leadership coaching in various facets of customer engagement including retention, growth, satisfaction, loyalty, and product adoption.

In her educational pursuits, Jennifer Stenger studied Bachelor of Business Administration in Marketing at the University of Rhode Island and delved into International Business and French at Grenoble Ecole De Management.

Currently, she holds the role of Vice President, Customer Success at Turn/River Capital and has previously founded LoyaltyLabs Consulting.