Jennifer Smith

Jennifer Smith is a seasoned Senior Technical Writer and Documentation Manager with over fifteen years of experience in the computer software industry.

She has a strong background in technical writing, documentation management, and editing, having designed, authored, and maintained various guides, online help systems, and readme files for technical and business audiences.

Jennifer also has expertise in single-sourcing solutions, having implemented content authored in FrameMaker with output to HTML, JavaHelp, EclipseHelp, and PDF formats, showcasing a track record of quickly adapting to new tools and technologies.

Her excellent writing skills allow her to create drafts that are close to final quality, while her robust communication abilities enable her to build positive relationships with diverse stakeholders like developers, QA personnel, subject matter experts, and management.

Furthermore, Jennifer possesses exceptional self-discipline and time management skills, consistently delivering high-quality work on schedule, whether working on-site or remotely.

With a background in computer science, she is proficient in reading and modifying code in languages such as Java, C, and XML, making her adept at understanding technical specifications.

Jennifer's specialties lie in writing, editing, and single sourcing, where she has honed her skills through her vast professional experience.

She studied Computer Science and Bachelor of Arts in English and Business Administration at the University of Toronto, demonstrating her commitment to continuous learning and skill development.

Jennifer has held key positions at various esteemed organizations, including being the Documentation Manager at Elastic Path Software and previously serving as the Principal Technical Writer and Documentation Manager at Informatica, Senior Technical Writer at Ocarina Networks, Editor and Writer at XBRL US, Inc., Editor and Writer at Oracle, Senior Technical Writer at Quest Software, Documentation Manager at Hyperion Solutions, Senior Documentation Specialist at Sapling Corporation, and Junior Documentation Specialist at Sapling Corporation.