Jennifer Scrivener

Jennifer Scrivener has a strong background in financial operations, having served in various roles such as Account Administrator at Lockton Companies, Bank Loan Associate at State Street Bank & Trust, Client Claims Representative at H & R Block, and Finance Operations Specialist at American Century.

During her tenure, Jennifer was part of specialized teams handling critical Automated Clearing House (ACH), direct deposit, and check writing transactions. She conducted thorough research, rectification, and retransmission of financial transactions returned by bank vendors. Utilizing Paybase/Oracle database software, she efficiently created and processed manual checks, ensuring accuracy and compliance.

Jennifer's collaborative nature was evident as she cross-trained colleagues on daily processes, enhancing team productivity. She also analyzed financial transactions with the accounting department for account balancing. By partnering with different business areas, she spearheaded process improvements, driving superior customer service levels and contributing to cost-saving initiatives within the company.

In times of dispute, Jennifer's expertise shined as she troubleshooted and consulted with legal counsel to resolve investor issues. Her proactive approach was also demonstrated through participation in corporate disaster recovery exercises and contributing to software conversions and system upgrades.

Jennifer Scrivener holds a Bachelor's degree in Professional Studies with a focus on Business from Rockhurst University and has also pursued business studies at Webster University. Additionally, she obtained an Associate's Degree in Liberal Arts from Bonozon Healthcare Pvt Ltd.