Jennifer Browning Peters

Jennifer Peters is currently the Digital Customer Success Program Manager at TrustRadius, where she focuses on building and enhancing the Customer Success function. Her professional background includes significant experience in customer success roles, particularly in the SaaS industry. She has previously worked at Recruitee and Channable, where she contributed to establishing and scaling customer success organizations.

Peters holds a degree from Western Kentucky University and is known for her strategic approach to customer engagement and success metrics. She emphasizes the importance of understanding customer goals and fostering effective communication to drive better outcomes.123