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Jennifer O'Grady
Customer Intelligence & Analytics at Southwest Airlines
Jennifer O'Grady is a Senior Business Consultant specializing in Customer Intelligence & Analytics at Southwest Airlines. She possesses a strong background in analytical and primary research, which enables her to deliver actionable customer insights that drive business decisions. Her role involves leveraging data to enhance customer experience and inform strategic initiatives within the airline.
O'Grady has previously held positions that emphasize her expertise in customer insights, including a role as Senior Manager of Customer Insights at Southwest Airlines. Her professional journey reflects a blend of skills in marketing, finance, and psychology, which she applies to understand customer behavior and preferences effectively.123
For further details about her professional background, you can view her LinkedIn profile under the username jenniferrobisonogrady.1
