Jennifer Maher-Bontrager

Jennifer Maher-Bontrager is a seasoned user experience specialist with a focus on sales enablement and content strategy. She excels in uncovering connections and addressing underlying issues caused by miscommunication. Jennifer acts as a bridge between different project stakeholders, facilitating alignment through empathy and data-driven insights. Her passion lies in bridging the technical and strategic aspects of projects with user needs to deliver engaging user experiences.

With a diverse background in organizations spanning Sales Enablement, Marketing, Communications, Software Development, Research and Development, Information Services, IT, Customer Support, and Training, Jennifer brings a wealth of experience in various industries such as Technology, High Tech, Communications, Telecommunications, Enterprise Services, and Information Technology.

Jennifer's educational journey includes a Bachelor of Arts (B.A.) from Centenary College of Louisiana and additional coursework focused on a Master of Arts (M.A.) from the University of North Texas.

Throughout her career, Jennifer Maher-Bontrager has held key roles in notable organizations, including Sales Enablement User Experience Lead at DXC Technology and User Experience Lead at Hewlett Packard Enterprise. She has also served in positions such as User Experience Expert, Content Quality Liaison, Web Design Consultant, and Senior Web Designer at various technology and communications companies like HP, Ericsson, IBM, and Sentient, Inc.

Jennifer's expertise encompasses translating research insights into actionable requirements for both technical and non-technical teams, leading teams and projects, conducting testing and technical training, and providing front-end development support. Her keen eye for detail and her ability to create positive user experiences make her a valuable asset in any project or organization.