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Jennifer Capetillo
Office Manager at Hagen Eye Care
Jennifer Capetillo is a highly accomplished professional with 11+ years of management experience in the retail industry, with a focus on Operations Management.
Jennifer holds an Associate of Science in Business Administration and is pursuing a Bachelor of Business Administration with a concentration in Healthcare Administration, expected to be completed by March 2023.
Throughout her career, Jennifer has been dedicated to building and optimizing high-performing teams focused on delivering exceptional customer service and achieving operational excellence.
She emphasizes the importance of continuous improvement, professional development, and strong employee engagement to enable staff members to reach their full potential.
Jennifer excels in collaborating with stakeholders at all organizational levels to drive unified approaches towards achieving business and financial objectives.
In her role as Operations Manager at Best Buy, Jennifer has consistently ranked among the Top 100 stores, attributing her success to the emphasis placed on customer service and operational efficiency.
Her core strengths include operations management, customer service excellence, inventory management, team building, training and development, performance management, and cross-functional collaboration.
Jennifer's educational background includes studies in Business Administration, Health Services Administration, Office Management, and Supervision.
She has held various roles such as Office Manager at Hagen Eye Care, Business Owner at Capetillo Signing Services, Operations Manager at Pacific Dental Services, and various positions at Best Buy including Operations Manager, Geek Squad Manager, Inventory Supervisor, and Operations Supervisor.
Jennifer Capetillo is always eager to take on new career challenges and apply her expertise in leadership, team development, and operational excellence.