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Jenna Khalfan
Associate Director of Communications and Engagement at East Sussex Healthcare NHS Trust
Professional Background
Jenna Khalfan has cultivated an impressive career in communications and public affairs, marked by her deep commitment to enhancing organizational visibility and stakeholder engagement. Currently serving as the Associate Director Of Communications at East Sussex Healthcare NHS Trust, Jenna leverages her extensive experience to create effective communication strategies that resonate with diverse audiences. Her role requires an acute understanding of health communication, stakeholder relationships, and the need for transparency in healthcare operations.
Prior to her current position, Jenna held several pivotal roles that have honed her expertise in communications and strategy. As the Director of Communications and Strategy at the National Federation of Sub Postmasters, she helped develop and implement communication strategies that not only raised the profile of the organization but also advocated for the interests of its members across the UK. Her experience at the Human Tissue Authority as the Head of Communications further solidified her knowledge in handling sensitive topics with care and professionalism.
Throughout her career, Jenna has demonstrated exceptional leadership in public affairs and media management. She has been instrumental in shaping narratives and guiding organizational messages while navigating the complexities of public perception. Her role at the General Social Care Council, first as the Public Affairs and Media Manager and then as the Head of Communications, allowed her to build a strong framework for public engagement and strategic communication. Jenna's tenure at the Greater London Authority as a Senior Stakeholder Manager showcased her ability to cultivate relationships with key stakeholders, ensuring that their needs and concerns were communicated effectively.
Adept at strategic messaging, Jenna has also served as the Media and Public Affairs Manager at the National Union of Students (UK), where she played a crucial role in advocating for student rights and issues. Her early career included positions that laid the groundwork for her public affairs expertise, including her work as a Political Liaison Officer at NATFHE and her project management role at the Department for Trade and Industry. Each position reflects Jenna's commitment to advocacy and her strategic mindset in communicating complex information to various stakeholders.
Education and Achievements
Jenna Khalfan studied Social Policy at the University of York, where she earned her BA Hons. This educational foundation provided her with critical insights into the nexus between social factors and communication strategies. The analytical skills she developed during her studies have deeply influenced her approach to crafting targeted communications in various sectors, particularly in public health and social care.
Over the years, Jenna has garnered numerous achievements that underline her expertise and dedication to her profession. Her contributions to health and social care communication have been recognized as pivotal during challenging times, where effective messaging was essential. Through her leadership roles, she has not only bolstered the reputation of the organizations she worked with but also fostered a culture of engagement that values feedback and transparency.
Achievements
- Associate Director Of Communications at East Sussex Healthcare NHS Trust: Currently, Jenna leads the communications strategy at a critical health institution in the UK, focusing on the integration of public health messaging and organizational transparency.
- Director of Communications and Strategy at National Federation of Sub Postmasters: Developed and executed communication initiatives promoting the interests of sub-postmasters nationwide, establishing strong channels of communication within the organization and with external stakeholders.
- Head of Communications at Human Tissue Authority: Managed sensitive communication strategies that engaged diverse audiences, ensuring the responsible public dialogue around important ethical considerations in tissue donation and transplantation.
- Senior Stakeholder Manager at Greater London Authority: Effectively managed relationships with key stakeholders in the London government, facilitating public engagement and responsiveness to community needs.
- Political Liaison Officer at NATFHE: Advocated for higher education professionals, helping to amplify their voices during crucial negotiations and discussions regarding policy changes.
Jenna Khalfan is a visionary leader in communication strategies with a track record of success in public affairs and media management. Her educational background, combined with her extensive work experience, positions her uniquely within the landscape of health communication and advocacy. As she continues to grow in her role at East Sussex Healthcare NHS Trust, Jenna remains a pivotal figure in the realm of health and social care communication.