Jeniffer Walsh

Jeniffer Walsh is a seasoned professional with over 14 years of leadership in the consulting industry. Her expertise lies in technology and transformation consulting, business and practice development, consulting delivery leadership, enterprise client relationships, and training. Moreover, she excels in account management and growth as well as serving as an AI/ML product leader.

Throughout her career, Jeniffer has directed business development enterprise-wide strategic growth and transformation strategies, focusing on process improvement, change management, and Lean Six Sigma operational excellence. Her efforts have consistently transformed business results for Fortune 500 companies and public sector organizations.

She is a technology expert with a deep understanding of CX transformation, digital strategy, product design and development using Agile methodologies, integration initiatives, and service and sales optimization, all leading to tangible and measurable results. Jeniffer is also a published thought leader on operational excellence and Artificial Intelligence technologies for driving growth.

Jeniffer Walsh has served Fortune 500 clients in various industries including financial services, healthcare, telecommunication, insurance, and federal government agencies. Her technical skill set includes proficiency in Microsoft Project, Microsoft Office Suite, Visio, MiniTab, SigmaXL, and designing web-enabled process management systems. Furthermore, she holds key certifications such as Lean Six Sigma Master Black Belt, Lean Sigma Black Belt, and Lean Six Sigma trainer.

In terms of education, Jeniffer studied International Business, earning a Bachelor of Science degree from the University of Colorado Boulder. She has held significant roles in renowned organizations, including Sr. Manager at RevGen Partners, Executive Director roles at TTEC focusing on product management, consulting business development, account management, sales, and AI/ML. Additionally, she has a background as a Lean Six Sigma Consultant, Lean Six Sigma Course Instructor, and Director of Business Performance Consulting.