Jenifer Rivera

Jenifer Rivera is a professional with a background in Hotel Management and Administration.

She holds a degree in Administración/Gestión hotelera from Universidad Rafael Landívar and completed her Bachillerato in Ciencias y Letras at Colegio Liceo Guatemala.

Currently, Jenifer serves as the Operations Team Leader at TELUS International Central America, showcasing her leadership skills and operational expertise.

Her previous roles at TELUS International Central America include Temporary Team Lead, Resolution Specialist, Customer Care Representative, and Trainee, demonstrating her versatile experience within the organization.

Before her tenure at TELUS, Jenifer held positions such as Asesora externa at Hotel Posada Doña Luisa, Coordinadora de Eventos at Frecuencia502, and Content Manager at XumaK, highlighting her diverse professional background in hospitality, events coordination, and content management.