Jennifer Truskowski

Jen Truskowski is an experienced HCM Consultant at Balance Point with a strong background in sales and client services from her previous roles at Paychex. She holds a BS in Marketing from UMass Amherst's Isenberg School of Management and has a solid network of contacts that she leverages to best serve her clients. Jen is a thoughtful listener who asks insightful questions to fully understand her clients' needs before recommending actionable solutions. That's why many of her clients become "raving fans" of Balance Point, to which she attributes the company's impressive 95% retention rate.

In addition to her top-notch customer service, Jen's expertise lies in payroll and human capital management. She helps her clients navigate the complexities of payroll operations and trains them to use Balance Point's platform more efficiently. Her focus is on delivering one-on-one service that provides much-needed personal attention in an industry where quality service often dwindles with client count. Her colleagues speak highly of her, citing her professionalism, positive attitude, and willingness to help.

Overall, Jen is a valuable asset to Balance Point and to her clients' businesses. Her passion for providing excellent customer service, payroll knowledge, and networking skills make her an ideal consultant for businesses of any size.