Jen James

Jen James is a well-rounded professional with a diverse background in crisis counseling and community support.

With a Bachelor of Science degree in Telecommunications and Film from Eastern Michigan University, Jen has furthered her education by studying Organizational Leadership at Thunderbird School of Global Management and Business and Personal/Financial Services Marketing Operations at Seth Godin's altMBA.

Jen has made significant contributions to Crisis Text Line, having held various key roles such as Founder, Director of Crisis Counselors, Platform Operations Manager, Head of Network, and more, showcasing her leadership and organizational skills.

Beyond Crisis Text Line, Jen has also been actively involved with organizations like Six Feet Over, NotOK app, Empathy Mom, and Common Ground, demonstrating a commitment to community service and mental health advocacy.

With a strong background in volunteer training, supervision, and community outreach, Jen has been a driving force behind initiatives that promote empathy, support, and crisis intervention.

Her experience as a Blogger for Empathy Mom and Community Outreach Coordinator at Big Brothers Big Sisters of the Bay Area highlights her versatile skill set and passion for making a positive impact.

Jen's dedication to mental health awareness and crisis intervention has been evident throughout her career, solidifying her reputation as a compassionate leader in the field.