Jeffrey Sung

Jeffrey Sung is a Sales & Channels leader with a focus on improving Customer Satisfaction (CSAT), reducing Customer Service overhead, and optimizing Customer Experience (CX) operations. He is dedicated to enabling customer success by providing tailored solutions to meet specific needs. With a strong background in Asia, ASEAN, and Greater China, Jeffrey specializes in Channels, Crypto, Digital Natives, E-Commerce, FinTech, Partnerships, Start-ups, AI, Automation, CRM, CX, Data Analytics, GTM, PLG, SaaS, and Web Security. He holds a BBA in Marketing from San Francisco State University's Lam Family College of Business, as well as additional studies in Business Marketing from Abilene Christian University and Negotiating in a Virtual World from Kellogg Executive Education. Jeffrey has held various roles in renowned organizations, including Senior Partner Manager (Asia) and (Greater China) at Zendesk, Manager of Sales at AI Rudder, Account Executive at DataRobot, and positions at Palo Alto Networks, Tableau Software, Lucent Sky, and IPEVO.