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Jeffrey Smith
Solution Architect at eGain Corporation
Jeffrey Smith is an Experienced Cloud Architect with a background in the outsourcing/offshoring industry. He has a strong skill set in Session Initiation Protocol (SIP), Data Center, Contact Centers, Network Design, and Cisco Systems Products. Jeffrey holds a Bachelor of Science degree in Computer Science from Valdosta State University.
With a history of working in various roles within the technology sector, Jeffrey has gained valuable experience in his career. He has held positions such as Solutions Architect at eGain Corporation, TELUS Cloud Contact Center Architect at TELUS International, Sr. Deployment Engineer at OneNeck IT Solutions, Sr. Cisco Voice Engineer at TeleTech, and Customer Support Engineer at Cisco.