Jeffrey Pass

Jeffrey Pass is a seasoned professional with over 21 years of experience specializing in usability and user interface design, information architecture and content strategy, plain language and accessibility, project and personnel management, business development and fund raising, research- and copy-writing, editorial and quality control, education and training, and conflict analysis and resolution. He has a strong background in creating simple, clean digital experiences, developing information architectures and content strategies, and promoting user experience through evidence-based practice and iterative usability testing. Moreover, he is known for his expertise in mentoring new UX talent and actively participating in the broader UX community. With a diverse clientele that includes federal agencies, policy and advocacy organizations, educational institutions, small- and medium-sized businesses, not-for-profits, and individuals, Jeffrey has excelled in various roles across different organizations.