Jeffrey Easton

Jeffrey Easton is a seasoned professional in user experience (UX) design and user research, known for his leadership and mentorship in creating and managing globally recognized UX design and research teams at top financial institutions like JPMorgan Chase, Fidelity, and Goldman Sachs.

With extensive experience in conducting user research across various continents including the US, Africa, and Asia, Jeffrey brings a diverse perspective to his work. His consulting expertise spans industries such as insurance, pharmaceuticals, and consumer products, showcasing his versatility and depth of knowledge.

Jeffrey's skill set includes proficiency in user research methodologies, research operations, Design Thinking, web analytics in UX, and accessibility, making him a sought-after expert in the field. His academic background includes an MBA, MIS, and Marketing from NYU Stern School of Business, MPS in Political Management from The George Washington University, and a BA in Philosophy and Urban Studies from Michigan State University.

Throughout his career, Jeffrey has held key roles such as Head of User Research Operations at JPMorgan Chase & Co., Adjunct Assistant Professor at Pace University - Seidenberg School of Computer Science and Information Systems, and various leadership positions at Goldman Sachs, Fidelity Investments, and other notable organizations.

With a proven track record of driving user-centric strategies and enhancing digital experiences, Jeffrey Easton continues to make significant contributions to the world of UX design and user research.