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Jeff Tam
Platform Success Architect at ServiceNow
Jeff Tam is a seasoned professional with a diverse background in information technology and business operations.
Jeff holds a Bachelor of Science in Business Administration with a focus on Information and Decision Systems from San Diego State University.
His career includes various roles at ServiceNow, where he has served as a Platform Success Architect in the Platform BU. He has also held positions such as Senior Advisory Solution Architect and Advisory Solution Architect in the Platform Product Line and Solution Consulting departments.
Prior to his time at ServiceNow, Jeff gained experience at Do IT Smarter (ClearPointe Technology Group) as the IT Support Services Manager/Director, Service Operations. He also worked as a Network/Systems Engineer and Help Desk Analyst at the same organization.
Jeff has a strong foundation in technical support, having worked as a Senior Technical Consultant in Professional Services at ServiceNow, and in roles like Technical Support Representative at LPL Financial and QA Analyst at Intuit.
His expertise spans across IT operations, solution architecture, technical consulting, and platform success, making him a valuable asset in the technology industry.