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    Jeff Robertson

    Former Senior Executive; Senior Vice President, Chief Marketing and Customer Officer

    Jeff Robertson is an experienced marketing executive who has held several leadership positions in the airline and healthcare industries. According to his LinkedIn profile, he served as Vice President - Brand, Product, SkyClubs and Marketing Communications at Delta Air Lines from 2014 to 2016.1

    Career Highlights

    Delta Air Lines

    Before his role as VP of Brand, Product, SkyClubs and Marketing Communications, Robertson had a long tenure at Delta Air Lines:

    • Vice President - SkyMiles Program (2008-2014)1
    • Managing Director/Director - Loyalty Programs/Insight & Analytics (2002-2008)1

    He joined Delta in 2002 as director of Customer Insight and Analytics, where he was responsible for corporate CRM objectives and Marketing Research.24

    Blue Shield of California

    After leaving Delta, Robertson joined Blue Shield of California:

    • SVP, Consumer Growth and CMO (August 2021 - December 2022)1
    • SVP, Chief Customer and Marketing Officer (September 2019 - August 2021)1
    • SVP, Chief Marketing Officer (April 2016 - September 2019)1

    He joined Blue Shield of California in April 2016 as senior vice president and chief marketing officer.35

    Education

    Robertson holds the following degrees:

    • Master of Business Administration (M.B.A.) in Marketing from Indiana University Bloomington1
    • Bachelor of Business Administration (B.B.A.) in Accounting from the University of Notre Dame - Mendoza College of Business1

    Other Notable Experience

    • Management Consultant - Marketing Practice at McKinsey & Company (2000-2002)1
    • Manager - AAdvantage Program at American Airlines (1997-2000)1
    • Sr. Project Manager - Marketing Planning/Revenue Management at American Airlines (1994-1997)1

    Jeff Robertson's career demonstrates extensive experience in marketing, customer loyalty programs, and executive leadership in the airline and healthcare industries.

    Highlights

    Jeff Robertson, Vice President, SkyMiles - Delta Air Lines, Inc.
    Apr 29 · flyertalk.com
    Jeff Robertson has left Delta - FlyerTalk Forums
    Jeff Robertson Joins Blue Shield of California as Senior Vice ...
    Nov 24 · flyertalk.com
    Jeff Robertson is no longer with Delta Airlines! - FlyerTalk Forums
    Sep 12 · mendoza.nd.edu
    Delta Air Lines creates new loyalty program post, appoints Jeff ...
    Delta Air Lines creates new loyalty program post, appoints Jeff ...
    Sep 11 · ir.delta.com
    Delta Air Lines Creates New Loyalty Program Post, Appoints Jeff ...

    Related Questions

    What are some of Jeff Robertson's most notable achievements at Delta Air Lines?
    How did Jeff Robertson's role at Delta Air Lines evolve over the years?
    What was Jeff Robertson's impact on the SkyMiles program at Delta Air Lines?
    What are Jeff Robertson's key responsibilities at Blue Shield of California?
    How did Jeff Robertson's experience at McKinsey & Company influence his career?
    Jeff Robertson
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    Location

    San Diego, California, United States