Jeff Norris

Jeff Norris is a seasoned professional with over 20 years of experience in software development, serving as a senior engineering manager and principal developer.

At Etsy, Jeff managed teams in Trust & Safety and Customer Service product engineering, focusing on areas like anti-money laundering, content moderation, buyer support, and seller support.

Jeff's expertise includes coaching and mentoring engineers, leading cross-functional projects, and collaborating with various teams to achieve significant reductions in unexpected mature content views and customer reports.

Prior to Etsy, Jeff held the position of principal consultant at ThoughtWorks, leading full-stack teams in building custom software for e-commerce, platforms, mobile, fintech, and DevOps.

Through projects like migrating The Gap's e-commerce platform, developing a mobile chat-based tax preparation app for H&R Block, and building a SaaS continuous integration and delivery service at ThoughtWorks Studio, Jeff has demonstrated a strong technical acumen and a knack for driving performance improvements.

Jeff's technological skill set covers a broad spectrum, involving AWS, Azure, GCP, JavaScript, TypeScript, Ruby, Java, MySql, and PostgreSql.

With a background in Computer Science from Rensselaer Polytechnic Institute and John Carroll University, Jeff continues to expand his network and welcomes connections via LinkedIn or direct contact at jeff@norrissoftware.com.