Jeff Lee

Jeff Lee is a senior executive at Agoda, a global online travel booking platform. He currently serves as the Senior Vice President of the Customer Experience Group at the company.2 With a career spanning various roles within Agoda, Jeff has made significant contributions to the organization's growth and development.

Professional Background

Jeff Lee's tenure at Agoda has been marked by notable achievements and leadership positions:

Chief People Officer:: In this role, Jeff oversaw Agoda's people initiatives across more than 40 offices worldwide. He was instrumental in designing processes, implementing systems and tools, and shifting towards a more data-driven people function. During his five-year tenure in this position, Jeff supported a fourfold growth in Agoda's employee base.1

Customer Experience Leadership:: Currently, Jeff holds the position of Senior Vice President of the Customer Experience Group at Agoda.2 This role likely involves overseeing and improving the company's customer service and satisfaction initiatives.

Education and Early Career

Jeff Lee's educational background and early career experiences have contributed to his expertise in the business and technology sectors:

• He holds an MBA from the Wharton School, University of Pennsylvania.1
• He also earned both an MA and a BA from Stanford University.1

Before joining Agoda, Jeff's career included:

• Working as a McKinsey consultant, focusing on operations and organization design topics.1
• Serving as a diplomat in Beijing for the U.S. Government.1
• Working in the White House, specializing in U.S.-China trade matters.1

Jeff Lee's diverse background in diplomacy, consulting, and people management has likely contributed to his success in leadership roles at Agoda, a company operating in the global travel and technology space.