Jeffrey Katz

Jeff Katz is a Consumer Technical Support Supervisor at ReSound, a company specializing in hearing aid technology.1 With over a decade of experience in customer success and technical support, Jeff has developed a strong background in the field.1

Professional Experience

Jeff's career journey includes various roles that have contributed to his expertise:

• Consumer Technical Support Supervisor at ReSound (current position)
• Lead Consumer Technical Support Specialist at ReSound (previous role)
• Specialist at Apple Retail
• Claims Representative at DCM Services
• Customer Service Representative at Merit Music

Education and Skills

Jeff graduated from Michigan State University and the University of Hartford with a degree in Music Performance/Trumpet. This unique educational background has likely contributed to his adaptability and diverse skill set.

Some of Jeff's key skills and areas of expertise include:

• Basic website design
• Audio/video production
• Social media
• Excellent presentation and communication skills
• Adaptability to various settings and situations

Personal Attributes

Jeff is known for his appetite for knowledge and growth, which has likely contributed to his success in the technical support industry. His background in music, combined with his technical expertise, makes him a versatile professional capable of handling various challenges in his role at ReSound.

In summary, Jeff Katz is a seasoned professional in the technical support field, currently serving as a Consumer Technical Support Supervisor at ReSound. His unique blend of musical education and technical expertise has shaped his career and contributed to his success in customer support and team management.