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Jeff Johnston
Network System Administrator at San Gabriel Valley Water Company
Who is Jeff Johnston?
Jeff Johnston is the Network System Administrator at San Gabriel Valley Water Company (SGVW), a privately owned full-service water utility in Southern California that provides services to approximately 94,000 customers.123
As the Network System Administrator, Johnston is responsible for managing the IT infrastructure at SGVW, including the network, phones, and physical security systems across six offices.12 He has been working with technology integrator BTI Communications Group for over eight years to install and monitor these critical systems.123
Some of Johnston's key responsibilities include:
- Maintaining IT infrastructure and security with daily monitoring and reporting12
- Ensuring network security through regular testing and monitoring to protect against cyberattacks2
- Overseeing the utility's data backups, network switches, wireless access points, servers, and desktop PCs2
- Providing software updates and patches2
Johnston values the partnership with BTI as it relieves pressure on the in-house IT team and streamlines the process of managing the extensive technology infrastructure at SGVW.123 The integrated approach has helped the water utility enhance reliability, improve customer service, and protect critical data.123
