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Jeff Cram
Digital customer experience & technology executive
Jeff Cram is a digital customer experience and technology executive with a strong focus on leading consulting teams in driving enterprise digital transformation and customer experience initiatives.
He has a background as a P&L leader, emphasizing service delivery, solution strategy, go-to-market approach, and alliance ecosystem development.
Co-founding a digital experience agency that was later acquired by Concentrix, a global customer experience organization, Jeff has a keen interest in all aspects of customer experience.
Throughout his career, Jeff Cram held various key positions such as Managing Partner & Vertical Head - Financial Services & Emerging at Concentrix, SVP in Healthcare at Concentrix and PK, Organizer at Delight Conference, Web Marketing Manager at WebTrends, Chief Strategy Officer & Co-Founder at Connective DX, and Web Communications at Nike.
He pursued his BA in Communications at Linfield University.
