Jeff Cotten

Jeff Cotten is the Chief Executive Officer of Alvaria, Inc., a position he has held since June 2022.1 Alvaria is a SaaS company that provides communications and workforce management software for customer service and inside sales operations.1

Career Background

Before joining Alvaria, Jeff Cotten had an extensive career in the technology industry:

• He served as CEO of Tenfold from January 2019 to May 2022.3
• Prior to that, he spent nearly 10 years at Rackspace in various leadership roles, including:
  • President and Chief Revenue Officer
  • Interim CEO
  • SVP & General Manager of Fanatical Support for AWS
  • Managing Director of International operations3
• Earlier in his career, he worked at EDS (now part of HP) for 11 years in various roles related to innovation, development, and strategic sales.13

Education and Expertise

Jeff Cotten holds:

• A bachelor's degree in computer science from The University of Texas at Austin
• A master's degree in engineering management from Southern Methodist University1

He is known as an innovator and has contributed to seven patents.1

Leadership Style and Focus

At Alvaria, Jeff Cotten is focused on:

1. Driving the company towards market leadership in enterprise-scale customer experience and employee engagement solutions.2
2. Emphasizing a culture-driven, customer-focused approach to growth.24
3. Implementing the philosophy that highly engaged employees lead to better customer care and, ultimately, shareholder growth.2

Jeff Cotten's LinkedIn username is jeff-cotten, as specified in the query.3