Jeff Behn

Jeff Behn is an Instructional Technology Support Specialist at Harvard Medical School (HMS), where he is part of the Teaching & Learning Technologies team within HMS IT. He has extensive experience in customer service, having over 30 years in the field, and more than 15 years in management roles. His background includes significant training and coaching experience, which supports his role in providing technology assistance and enhancing the educational experience at HMS.1

In addition to his position at Harvard Medical School, Jeff Behn is also associated with Boston University, where he serves as a Faculty and Student Support Administrator. His responsibilities there include ensuring a positive online experience for students and faculty, indicating a strong focus on educational technology and support across institutions.23