Sir George Seymour Travel College

Hillmorton High School / Te Kura Tuarua o Horomaka

Global Product Manager - open to work

Swimming Instructor across the CCC pools, primarily based at Pioneer Stadium.

SwimSmart: Teaching Parent & Child, Pre-School, School Aged Children from beginners to pre-competitive squads. 

SwimSafe: Teaching swimming and water safety to groups of school kids aged 5-11.

Christchurch City Council

Swimming Instructor

Surf Life Saving New Zealand is the leading beach and coastal safety, drowning prevention and rescue authority in Aotearoa. We are truly unique, delivering proactive lifeguarding and essential emergency rescue services, a range of public education beach safety programmes, member education, training and development, as well as a highly respected sport.

-Create Partnerships with Key Sponsors & Non-Profit organisations
-Use SLSNZ data and statistics to promote our Life Saving objectives
-Make funding applications and write proposal letters on behalf of the Club
-Provide sponsorship support for Athlete Travel, Training & Competition
-Sit on the Taylor's Mistake SLSC Committee
-Identify opportunities to promote equity & diversity within the Club
-Collaborate with local Surf Life Saving clubs to share feedback, best practices and continuous learning
-Manage a Budget and Sub-Committee supporting these activities

Taylor's Mistake Surf Life Saving Club

Chair - Sponsorship & Fundraising Committee

Technology Product Manager - Business Intelligence/Customer Insights 

Providing insights to customers across a 95+ countries in the FCM Travel Solutions Global Network and key national markets under the FCTG Corporate umbrella: Corporate Traveler, Stage & Screen, CiEvents.

-Customer insights, reporting & analytics
-Focuses on sales & marketing propositions, new business wins, customer retention
-Strategic goals & initiatives related to the wider FCTG group technology suite
-Innovation & roadmap planning
-Competitor analysis
-Contract, Partner & Resource management

Awards: Outstanding Contribution to Global Technology Team 2019 (Las Vegas). 
Outstanding Contribution to Regional Americas Technology Team 2019 (Cancun).
Training: Product Marketing Management - London 2019

FCM Travel Solutions

Global Product Leader - Reporting & Analytics

Responsible for coordination, localization, deployment and implementation of global FCM products & technologies to FCM  equity and partner operations in the AsiaPac region across 18 countries.

Working closely with the FCM Global Technology team and regional FCM equity and partner leadership on identifying solutions, developing project plans and prioritizing those activities to meet timelines and deliverables.

Achievements: Global Product Suite localized and deployed to 18 markets in Asia Pacific. Implementation of key strategic Multi-National customers. 
Assisted with deployment across Latin American businesses.
Training: Design Thinking - Thailand 2015. 
Multiple on-site Product Workshops with internal and external partners in Cannes, London, Boston & Singapore.

Regional Technology Manager - APAC

*User Acceptance Testing (UAT) for the Lumina Suite of Products
*Participation in Stakeholder meetings and forums to determine the direction of system developments
*High levels of interaction with the Corporate Business in Australia and New Zealand
*Performance Verification Testing (PVT)
*Production of standardized notes to the business for new technologies released
*Production of client facing notes, detailing changes that impact the end user of our system
*Update internal website with release notes and any new documentation that is relevant to the day to day running of the business
*Closely working with the Finance Systems Manager, and Corporate Systems Development Manager for Australia & New Zealand
*Interaction with the Testing and Development teams
*Assisting the helpdesk to identify the source of issues where needed

Training: Completed Flight Centre NZ Area Leader training 12+ month in-house course including Business Management & Leadership, Finance, HR/Recruitment, Leasing, Technology, Media Skills with Bill Ralston & Janet Wilson.

Flight Centre

UAT - Tester - Corporate

Responsible for documenting and improving Corporate Systems & Training for our New Zealand organisation. 
eLearning, classroom style training sessions, one on one coaching with Team Managers and Consultants, mentoring, facilitating & presenting information across a wide range of software systems. Improving the output from both our internal and client facing processes. 
Working across Flight Centre New Zealand's Corporate Brands: FCM Travel Solutions, Corporate Traveller, Ci Events, Stage & Screen.

Achievement: Completed Operating System change for all Corporate Traveller stores across New Zealand, created new best practice for training and new team-on boarding. Retained all customers with higher productivity per consultant.
Training: Cert IV in Training & Assessment (Australia Skills Quality Authority)

Flight Centre Travel Group (New Zealand)

Corporate Systems Trainer

Coached & Managed a team of up to 7 Travel Managers. 
Managed Budget, P&L, Team Objectives.
Customer Portfolio of $20mill+
Targeted new sales in SME-Mid Market space.
Retained full customer portfolio through multiple operating system changes.

Awards: Top Profit Teams, Top Productivity, Top Customer Service, Outstanding Service to Corporate Business.
Training: Platinum Team Leadership & Business Management, Sales Bootcamp, Account Management for SME customers.

FCM Travel Solutions & Corporate Traveller

Team Leader / Manager

Science Alive! is a registered charitable trust that aims to promote the value of science and technology through interactive experiences for the whole family.
The role included: running entertaining, seminar style presentations; supervision of the largest vertical slide in the Southern Hemisphere; a gravitational gyroscope where punters experience raised G-Force levels; and hands-on exhibits ranging from special effects for the movies, through to space travel simulators.

Jeannie Milne