Jean Louise Manalo

Jean Louise Manalo is a seasoned professional in the SaaS industry, currently serving as Principal, CS Strategy & Transformation at Anaplan since January 2022.1 She has extensive experience in relationship management and operational strategy for cloud-based technologies.1

Throughout her career, Manalo has held several leadership positions in customer success and account management:

• Senior Business Partner, Customer Success at Anaplan (May 2019 - January 2022)
• Senior Manager, Customer Success at Looker (March 2017 - May 2019)
• Director, Customer Success at Lystable (September 2016 - January 2017)
• Director of Customer Success at Bitly (July 2015 - September 2016)1

Manalo's educational background includes:

• Bachelor of Arts in Political Science with Honors from the University of California, Berkeley, with minors in Urban Planning and English
• Master of Science in Urbanization & Development with Honors from the London School of Economics and Political Science1

She is known for her ability to build trusting partnerships with Global 2000 companies, agencies, and consulting partners. Manalo is also experienced in scaling high-performing customer and account management teams and has launched and grown a company office in San Francisco.1