Jay Wilson

Jay Wilson is a seasoned analyst specializing in social media marketing and the marketing agency sectors, currently contributing expertise to Gartner for Marketers. As the Chairperson for the Gartner Marketing Symposium in 2019 and 2020, Jay plays a pivotal role in shaping conversations around marketing strategies. His stronghold lies in areas like social media strategy development, social media listening utilizing both proprietary and commercial tools, social media customer service enhancement, metrics formulation, reporting, crisis management, and more. Jay's educational background includes a B.S. in Political Science from Syracuse University. Prior to his current role, he held various positions such as Vice President and Analyst at Gartner, owner of Jay B. Wilson Photography, freelancer at Bronxville Patch, volunteer at Central Park Conservancy, and VP and Group Director of Customer Insights at Wunderman.