Jay Sivaraman

Jay Sivaraman is an accomplished Sr. Business Analyst / Functional and Test SCM Consultant with experience in analyzing business processes and providing solutions in PeopleSoft FSCM/ERP software. With a degree in BAS, Business from York University, Jay has worked at prestigious organizations such as Harford Memorial Hospital Inc, Houston Methodist, Oracle Canada, and Russel Metals Inc., Mississauga, Ontario, gaining extensive expertise in order management, inventory management, and ERP software. Jay has demonstrated his problem-solving abilities by reducing repetitive service requests by 75% through knowledge documentation, writing How To procedures for easy reference, and achieving service level achievements set by Oracle in resolving service requests timely.