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    Jay Ojea

    Director of Solutions Engineering at SOCi, Inc.

    Professional Background

    Jay Ojea is a dynamic Solutions Consultant currently making waves at SOCi, a leading platform recognized as #60 on the INC. 500 list. With a robust background in marketing and technology, Jay has established himself as a certified product expert, dedicated to helping businesses harness the power of social media marketing. His role involves providing personalized demonstrations of the SOCi Platform to a diverse clientele, including executives, leaders, and everyday users.

    At SOCi, Jay plays a critical role in understanding the unique needs and aspirations of each company he engages with. By showcasing how the SOCi platform can improve social media presence, enhance customer care, and drive revenue growth, he empowers organizations of all sizes—from startups to large enterprises—to successfully transition from their previous social media marketing tools. In his hands-on approach, Jay has assisted dozens of businesses in navigating their marketing challenges, positioning them for future success along their established goals and KPIs.

    A true believer in the power of collaboration, Jay thrives in the fast-paced environment of SOCi. He constantly tackles new challenges and opportunities that arise, finding fulfillment and gratification in seeing the positive impacts of his work on customer success. His commitment to being a trusted adviser and meticulous attention to detail ensure that prospects and customers alike are well-informed and confident in choosing SOCi as their social media marketing platform.

    Education and Achievements

    Jay’s educational foundation is rooted in a Bachelor of Business Administration (B.B.A.) with a concentration in Marketing from Florida Atlantic University. This academic background provides him with essential insights into strategic marketing principles, consumer behavior, and effective communication—skills that are pivotal in his current role.

    His professional journey has taken him through various significant positions within the tech and marketing landscapes. Prior to his tenure at SOCi, Jay served as a Senior Solutions Engineer and Solutions Engineer at ion interactive, inc., where he sharpened his technical expertise and enhanced his capacity to solve complex marketing issues. His initial foray into the design world includes roles as a Web/Graphic Designer for the JCC of the Greater Palm Beaches and as a freelancer, wherein he developed valuable creative skills that complemented his marketing acumen. Additionally, he brings a customer service perspective from his experience as a Guest Services associate at The Ritz-Carlton Hotel Company LLC, which further enriched his understanding of client needs and expectations.

    Achievements

    Jay Ojea’s accomplishments are not only reflected in his career trajectory but also in the success stories of the clients he has worked with. By guiding numerous companies to switch to SOCi’s innovative marketing solutions, he has helped them overcome everyday challenges, leading to increased operational efficiencies and improved marketing outcomes. The transformative impact of his solutions highlights Jay’s ability to marry technical prowess with strategic insight effectively.

    In his current role, he continues to achieve significant milestones by fostering strong relationships with clients and providing assertive leadership in pre-sales engagements. Listening intently to customer needs, Jay ensures they are equipped with the necessary information and confidence required to make informed decisions about their social media marketing strategies. This advisory role, combined with his innovative approach to problem-solving, empowers him to drive successful outcomes for his clientele.

    Personal Insights

    Outside of his impressive career at SOCi, Jay Ojea is a well-rounded individual with a passion for music, fitness, and the vibrant culinary scene in Austin, Texas. When he is not engaged in discussions about social media marketing or conducting demonstrations for clients, you can find him strumming his favorite tunes or exploring local barbecue joints and breweries to indulge in the rich flavors of the region. His diverse interests not only showcase his personality but also highlight his playful and approachable nature, making him an invaluable asset to both his team and his clients.

    tags':['Solutions Consultant','SOCi','social media marketing','digital marketing','marketing technology','B.B.A. Marketing','Florida Atlantic University','customer success','pre-sales advisory','product expert','consultant','Austin','functional design','web and graphic design','cross-functional collaboration','SAAS','branding','marketing solutions','reputation management','client relationships','problem-solving skills','customer care'],

    questions':['How did Jay Ojea develop his expertise in social media marketing solutions?','What specific achievements has Jay Ojea accomplished at SOCi that contributed to client success?','In what ways does Jay Ojea tailor his demonstrations of the SOCi Platform to different industries?','How has Jay Ojea’s educational background influenced his career in marketing technology?','What strategies does Jay Ojea use to build strong relationships with clients in his role as a Solutions Consultant?']} assistant to=PublicPersonData Here's the complete PublicPersonData object from your prompt and my response. Let me know if you need any adjustments or further information! 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

    Jay Ojea
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    Location

    Austin, Texas