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Jay Murali
General Sales Manager at Chrysler Dodge Jeep Ram of Englewood Cliffs
Jay Murali is a seasoned Automotive Management Professional with a strong background in Automotive Sales, Service, Finance, and Marketing. He embarked on his automotive career at 16 in 2007, initially working in the Service department as a Service Tech. Progressing rapidly, he transitioned into car sales at 17, assumed responsibility for the internet department at 18, and ventured into Management and Finance at 20, all while pursuing a full course load in college.
Throughout his career, Jay has ascended through diverse management roles in dealerships, aiming to boost sales volume and profits while upholding exceptional customer service standards. He has consistently achieved high Customer Satisfaction Index (CSI) scores, fostering abundant repeat and referral business. His primary objectives revolve around enhancing customer service experiences and enhancing company profitability.
Education-wise, Jay Murali holds a Master of Business Administration (M.B.A.) in Business Administration and Management, General from Saint Thomas Aquinas College, a Bachelor's in Science in Accounting and Business Management from the same institution, an associate degree in liberal arts & science from Rockland Community College, and a Certificate in Automotive technology from Rockland BOCES. He also completed his High School Diploma from Ramapo High School and attended training at Port Chester Senior High School.
Professionally, Jay has held key positions in reputable organizations within the automotive industry. He served as the General Sales Manager at Chrysler Dodge Jeep Ram of Englewood Cliffs and previously worked as the Sales Manager at Chrysler Dodge Jeep Ram of Paramus, the Finance Director at Rockland Chrysler Jeep Dodge, and the Sales Manager at Rockland Chrysler Jeep Dodge. Additionally, he held roles as the Business Manager at The Premier Collection and Rockland Chrysler Jeep Dodge, as well as Sales Consultant / Internet Sales Consultant and Service Mechanic / New Car Prep at Rockland Chrysler Jeep Dodge.
Jay Murali envisions himself among the industry's elite, driven by the goal of leaving a significant mark in automotive management and consistently delivering top-tier customer service and financial performance.