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Jay Liao
Customer Care Manager at Lumen Technologies
Jay Liao is a professional with a diverse background in management, leadership, customer care, and network provision.
He holds a Master of Business Administration (M.B.A.) in Management and Leadership from the University of La Verne and a Bachelor of Science (B.S.) in Exercise Physiology with a Minor in Nutrition from California State University-Chico.
Currently, Jay serves as the Customer Care Manager at Lumen Technologies, bringing his extensive experience to ensure top-notch customer service.
Prior to his current role, Jay held various positions at CenturyLink, including Senior Network Provisioner and Sales Operation Executive, showcasing his versatility and skills in network management and sales operations.
Before his corporate roles, Jay gained experience in the fitness industry, working as a Freelance Personal Trainer at One Fitness and a Certified Personal Trainer at 24 Hour Fitness. He also has experience as a Sports Camp Activities Coach at YMCA, highlighting his passion for fitness and helping others achieve their health goals.
