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Jay Fishel
Global Account Manager at Cisco
Professional Background
Jay Fishel is a seasoned expert in the realms of sales and account management, bringing a wealth of experience that spans multiple prestigious organizations in the technology and data center sectors. His current role as a Global Account Manager at Cisco allows him to utilize his extensive background in product sales and solutions, helping large enterprises optimize their technology solutions to meet their ever-evolving demands. With a proven track record in fostering customer relationships and driving revenue, Jay's expertise makes him a valuable asset within his team at Cisco.
Jay’s career journey is a testament to his adaptability and proficiency in the field. He began his professional path at Blue Springs High School, where he laid the groundwork for his future studies and career. He pursued a Bachelor of Science degree in Biology at Texas Christian University, a choice that sharpened his analytical skills and provided a strong scientific foundation that has been beneficial in understanding complex technology needs in his later professional roles.
In his early career, Jay held various sales positions where he honed his skills in customer relationships and technical sales. His role as an Account Executive at industry leaders like EMC and Service-now.com helped him develop a strong footing in the tech sales ecosystem. Jay’s expertise further expanded as he transitioned to the role of Regional Sales Manager at Moogsoft, showcasing his ability to lead sales strategies and manage diverse teams effectively.
Throughout his tenure at Cisco, Jay excelled in numerous roles, including Product Sales Specialist for Next Generation Data Centers and as a Data Center/Virtualization Specialist. His contributions within these positions involved collaborating with clients to tailor data center solutions that enhance operational efficiency and mitigate costs. This experience solidified his reputation as a go-to expert in data center technologies and virtualization trends.
Jay's adeptness in building strategic partnerships led to his progression to the Director of Field Sales at Puppet Labs, Inc., where he further developed his leadership and strategic thinking capabilities. There, he was responsible for overseeing sales operations and driving innovative solutions for clients, reinforcing his skill set in leading diverse teams and steering projects towards success.
Additionally, Jay served as a Sales Executive at Symon Communications, Inc., and an Account Executive at Viryanet. These roles contributed significantly to his comprehensive understanding of the tech market and helped him build a robust network of contacts and relationships that continue to benefit him in his current role in account management.
Jay also adds a unique dimension to his professional background with military experience as an Officer in Military Intelligence at the US Army. This experience has enhanced his discipline, strategic thinking, and problem-solving skills, critical assets that he integrates into his day-to-day tasks in the competitive technology landscape.
Education and Achievements
Jay Fishel’s academic achievements began with his dedication to science at Texas Christian University, where he studied Biology. This degree has equipped him with a solid analytical framework that translates well to understanding technology and its applications in business settings. His education certainly laid a strong foundation for his future in technology sales and account management. The analytical skills gained from his studies allow Jay to engage in complex technical discussions, making him a credible advisor to his clients at Cisco.
As Jay progressed through his career, he continually embraced opportunities for professional development and skill enhancements. His various positions across leading tech companies have culminated in a deep knowledge base about innovations in data center technologies, software solutions, sales strategies, and customer management. He has consistently demonstrated a keen ability to analyze market trends and adapt his sales approach accordingly to drive success in new and existing territories.
Jay's achievements within Cisco as a Global Account Manager include driving significant revenue growth and securing long-term partnerships with key clients. His focus on customer satisfaction and his talent for positioning solutions that meet unique client needs have earned him recognition in the field. His commitment to excellence propels both his personal growth and that of his team.
Achievements
- Driving Revenue Growth: While serving as Global Account Manager at Cisco, Jay has been integral in driving substantial revenue increases for the organization through his customer-centered approach.
- Expertise in Data Center Technology: Having worked extensively in various roles at Cisco, he has developed specialized knowledge in data center solutions that have positioned him as a trusted advisor to enterprise clients.
- Military Experience: His background as an Officer in Military Intelligence adds a unique perspective to his leadership style, enhancing his strategic planning and decision-making which is instrumental in high-level sales negotiations.
- Leadership and Team Management: Jay has excelled in leading diverse sales teams and managing projects, ensuring everyone works efficiently towards common goals and elevating team performance.
Jay Fishel's journey showcases not just a career marked by progression and achievements in the tech industry but also a deep-seated passion for technology and sales that is evident in every role he undertakes. His commitment to understanding customer needs and translating those into actionable solutions continues to define his professional ethos.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.