Jay Feliciano

Jay Feliciano is a seasoned professional with 23 years of experience in Information Technology, specializing in areas such as SaaS operations, strategic business planning, project management, and security & compliance.

With a background in industries like Advertising, Brand Licensing, IT services, E-commerce, & Startups, Jay has demonstrated expertise in client/customer relationships, team building, and business systems architecture.

His skill set includes change management, cost benefit analysis, corporate policy implementation, remote office management, and mobile device management, with a focus on driving employee productivity and end-user life cycle management.

Jay Feliciano holds certifications in Agile & ITIL, showing his commitment to professional growth and excellence in service delivery.

Throughout his career, Jay has held key roles in reputable organizations such as Spotify, GrubHub Holdings Inc., The Beanstalk Group, Sarcom, DDB Needham, and Rapp Collins Worldwide, where he managed operations, implemented business strategies, and oversaw IT projects successfully.

His educational background includes studies at St. Francis Prep and Business Management at Baruch College, reflecting his dedication to continuous learning and development.

With a strong emphasis on building lasting client and vendor relationships, Jay has been instrumental in driving platform migrations, SaaS integrations, and automated workflows to enhance business operations efficiently.

Known for his 23 years of loyalty and responsibility in the field, Jay Feliciano combines technical expertise with business acumen, making him a valuable asset for any organization looking to optimize its IT functions.

In summary, Jay Feliciano's professional journey showcases a blend of experience, skills, and qualifications that position him as a versatile IT leader capable of delivering results-driven solutions in dynamic business environments.