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    Jason Smith

    SaaS, Healthcare, Big Data - Growing relationships & solving challenges between clients & products

    Based on the LinkedIn profile, Jason Smith is an enterprise software sales and account management professional currently working as a Sr Customer Success Manager at Lyra Health since February 2022.1

    Professional Background

    Current Role at Lyra Health:

    • Supports Payor Healthcare Channel Partnerships in the digital health space
    • Focuses on growing relationships and identifying opportunities to sell additional services
    • Drives customer satisfaction through:
      • Engaging with customers
      • Building cross-organizational relationships
      • Delivering results

    Key Professional Attributes:

    • Highly organized and detail-oriented
    • Effective communicator across all organizational levels (from day-to-day contacts to C-suite)
    • Cross-functional collaborator working with Product, Finance, Call Center Operations, and Provider Success teams

    Professional Approach:

    • Consultative sales strategy
    • Client-focused advocacy
    • Data-driven decision making
    • Leads engagement initiatives and process improvements
    • Provides in-person and virtual presentations about company value

    Previous Experience:

    • Customer Success Manager at Avalara (February 2014 - January 2017)
    • Customer Success Manager at Vocus (October 2010 - April 2012)

    Specialties:

    • Account Growth/Management
    • New Business Acquisition
    • Cloud-based Enterprise Software Implementation
    • Customer Service
    • Industries: Finance, Healthcare, Marketing/PR

    Related Questions

    What are Jason Smith's main responsibilities at Lyra Health?
    How has Jason Smith's career evolved over the years?
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    How does Jason Smith approach customer success management?
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