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Jason Smith
SaaS, Healthcare, Big Data - Growing relationships & solving challenges between clients & products
Based on the LinkedIn profile, Jason Smith is an enterprise software sales and account management professional currently working as a Sr Customer Success Manager at Lyra Health since February 2022.1
Professional Background
Current Role at Lyra Health:
- Supports Payor Healthcare Channel Partnerships in the digital health space
- Focuses on growing relationships and identifying opportunities to sell additional services
- Drives customer satisfaction through:
- Engaging with customers
- Building cross-organizational relationships
- Delivering results
Key Professional Attributes:
- Highly organized and detail-oriented
- Effective communicator across all organizational levels (from day-to-day contacts to C-suite)
- Cross-functional collaborator working with Product, Finance, Call Center Operations, and Provider Success teams
Professional Approach:
- Consultative sales strategy
- Client-focused advocacy
- Data-driven decision making
- Leads engagement initiatives and process improvements
- Provides in-person and virtual presentations about company value
Previous Experience:
- Customer Success Manager at Avalara (February 2014 - January 2017)
- Customer Success Manager at Vocus (October 2010 - April 2012)
Specialties:
- Account Growth/Management
- New Business Acquisition
- Cloud-based Enterprise Software Implementation
- Customer Service
- Industries: Finance, Healthcare, Marketing/PR