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Jason Micallef
Head Of Product Management, UX & Communications at Digital Immunity
Jason Micallef is a creative, loyal, and results-oriented professional with diverse hands-on experience in Information Systems & Technology, corporate marketing, leadership, and management.
He has excelled in setting up and leading dedicated teams, managing corporate branding, design, websites, PR, social media, and content creation while ensuring corporate communications standards.
Jason has a strong background in recruitment and management of multi-cultural cross-functional teams, running PMO functions, operational standards governance, project management, and change management.
His expertise extends to defining product and platform vision, strategy, and direction for enhanced customer value, as well as leading Design Ops & UX governance to deliver delightful user experiences.
With a focus on business intelligence, strategy, and various models, he has played a pivotal role in defining software product specifications, roadmaps, and quality metrics for B2B/B2C platforms.
Jason's educational background includes a Diploma in Micro-Computer Technology, a Master of Science in Information Systems & Technology, and diplomas in Digital Marketing Management, Computer Studies, and Strategic Management & Leadership.
He has held key roles such as Director of Operations, Digital Marketing & Design Services at Titan Consultancy, and VP of Product Management at various renowned companies.
Throughout his career, he has contributed to significant achievements like NPS above 65%, integration of multiple companies, decreased customer support calls, improved product UX/CX results, and streamlined R&D operations.