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Jason Folk
VP, eCommerce Product Innovation at Night Market
Professional Background
Jason Folk is a highly analytical and entrepreneurial leader renowned for his extensive experience in product management, business development, and marketing across various technology-oriented sectors. With a strong track record of successfully delivering product management initiatives, his career spans notable managerial roles in fortune 500 companies and emerging startups alike, showcasing his adaptability and expertise in a multitude of industries such as ecommerce, retail, fintech, and artificial intelligence. Jason's depth of expertise in partner-enablement, financial planning & analytics, user testing, and analysis places him at the forefront of innovative solutions and strategies that have consistently driven maximum engagement and revenue growth.
In his current role as Vice President of eCommerce Product Innovation at Night Market, Jason is pivotal in guiding product development with a strong customer advocacy focus. Throughout his career, he has taken on significant challenges, particularly in roles like Vice President of Product Management at VidDrop, where he provided strategic insights and consultative approaches to product development, fostering environments that encourage innovation and growth.
His previous experience is equally impressive, as Jason has held esteemed positions including Head of Business Development for the US Ecommerce at PingPong, where he played a key role in navigating the complexities of international eCommerce during a challenging period brought on by the COVID-19 pandemic. His leadership capabilities were further exemplified during his tenure as the Director & Head of Marketplace Product and Business Development at Sikka Software, where he was instrumental in driving marketplace strategies that resonated with user needs.
Additionally, Jason has excelled in various product management roles at leading companies such as eBay and Walmart eCommerce, where he supervised critical projects involving 3D printing and personalized goods. His comprehensive background informs a user-centric design philosophy, resulting in successful product launches and market penetration that significantly boost sales conversions.
Education and Achievements
Jason holds a diverse educational background that is foundational to his expertise in business and management. He earned a Bachelor of Arts in Japanese from UC Santa Barbara, which provided him with insights into Asian markets and cultural nuances—a valuable asset in the global business landscape. Following this, he completed a double degree with a Bachelor's in Economics from the same institution, which deeply enhanced his analytical and financial acumen. Continuing his quest for knowledge, Jason obtained a Master of Business Administration (MBA) specializing in Operations Management, Information Systems, Leadership, and Finance at Santa Clara University Leavey School of Business. His education is further complemented by his immersive program completion in Eco-Business and Japanese Language at Meiji Gakuin University in Japan, underscoring his commitment to cross-cultural business practices and sustainability.
In addition to his education, Jason is certified in Agile Leadership, Adobe SiteCatalyst, and several SEO/SEM tools, showcasing his commitment to staying current with industry trends and methodologies. These certifications reflect his adaptability and technical know-how in an ever-evolving digital landscape, proving invaluable in his product and marketing endeavors.
Extra-Curricular Activities
Beyond his professional pursuits, Jason balances his high-energy career with a rich array of extracurricular activities. He is an avid marathon runner who understands the importance of discipline and perseverance both of which play a crucial role in achieving professional goals. His passion for mountain biking, weight-lifting, SCUBA diving, and hiking indicates a love for adventure and the outdoors, which are vital for maintaining work-life balance and personal well-being. Additionally, Jason enjoys snowboarding and participating in water polo, activities that require teamwork and strategic thinking, mirroring the collaboration and innovation he champions in his professional life.
Achievements
Throughout his illustrious career, Jason Folk has numerous achievements that set him apart as a leader in product management and business development. One significant accomplishment was spearheading the initiative at Walmart eCommerce, where he managed the integration of 3D printing and personalized goods into a broader merchandise strategy, laying the groundwork for enhanced customer engagement and operational efficiency. His strategic vision was pivotal in ensuring timely product launches while navigating complex technological frameworks.
As Senior Director of Business Development at Wish, Jason drove growth initiatives that significantly improved user retention and sales conversions. His data-driven approach directly contributed to transforming product strategies and enhancing user experiences. Furthermore, his role in shaping the product direction during his tenure at Nextag and eBay solidified his reputation for effective leadership and insightful direction in competitive ecommerce landscapes.
In conclusion, Jason Folk stands out as a seasoned leader whose analytical strengths and entrepreneurial spirit have ensured remarkable contributions to product development and market strategy across several dynamic sectors. His education, rich professional history, and varied interests make him a well-rounded figure adept at navigating the complexities of modern commerce. With a passion for user-centric design and a commitment to innovation, Jason continues to make a lasting impact in the industry, showcasing his dedication to excellence in every venture he undertakes.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.