Jason Fiedler

Manager at Apple Retail

Jason Fiedler is a Manager at Apple Retail, based in Naperville, Illinois. He has over 15 years of experience working with technology and people, with a background that includes roles in the film industry and customer service IT. Fiedler emphasizes the importance of connecting with people and enhancing those relationships through technology. He describes himself as a patient, compassionate, and effective leader, skilled in project and service management.1

Professional Experience

Manager at Apple (January 2016 - Present)
Lead Genius at Apple (March 2004 - Present)
- Responsibilities include coaching and mentoring team members on customer service skills and troubleshooting Apple systems, as well as supporting leadership with customer issues and technical knowledge.

Previous Roles

Motion Graphics and Design at Bmedia
DVD Design and Authoring at Screen Time Images
Various positions in video production and design, including roles as a Producer, Director, and Editor.

Education

Fiedler holds a Bachelor of Arts in Film from Columbia College Chicago, which he completed between 1997 and 2002.1

Experience

Manager at Apple (Jan 2016 - Present)

Lead Genius at Apple (Mar 2004 - Present, 19 years 11 months, Oakbrook), Motion Graphics and Design at Bmedia (Aug 2009 - Jan 2012, 2 years 6 months), DVD Design and Authoring at Screen Time Images (Mar 2006 - Feb 2007, 1 year), Motion Graphics Designer / Audio and V.O. Engineer at Morning Star Productions (Jan 2004 - 2007, 3 years), Compositing Artist / Motion Graphics / Voice Over Recording at Bmedia Inc (Mar 2006 - Oct 2006, 8 months), Producer / Director / Editor at Iconic Memory Productions (Feb 2002 - Jun 2006, 4 years 5 months), DVD Design and Authoring at RAH Producers Center (Apr 2004 - Feb 2005, 11 months), Video Producer at Club Cam Online (Jun 2001 - Aug 2003, 2 years 3 months)