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Jasleen Kaur
Operations Improvement and Digital Transformation Leader
Jasleen Kaur is an accomplished professional with nearly twenty years of experience in the Central Government and public sector in the UK, India, and the Middle East. She focuses on driving transformative change to deliver tangible impacts, particularly in improving customer experience and operational efficiency.
Jasleen excels in leading complex operations improvement and digital transformation programs, where she integrates customer-centric and digital strategies to enhance services and reduce operational costs. Her expertise includes strategy development, process optimization, service design, change management, and operating model design.
She holds a PGDM in IT and Marketing from the Indian Institute of Management, Kozhikode, a B.Tech Hons in Computer Science from Punjab Technical University, and completed her schooling in science at DAV Senior Secondary School in Chennai.
Jasleen's professional journey includes roles such as Director of Public Sector at Newton Europe, Director of Government and Infrastructure at KPMG UK, Director at KPMG India, Senior Manager of Health and Public Services at Accenture, Principal Consultant at PwC, Business Analyst at Hewlett-Packard, and Management Trainee at GE Money.