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Jared Cook
Strategy & Product Executive, passionate about learning
Jared Cook is a product and technology leader with extensive experience in SaaS and enterprise technology. He joined Docebo as VP of Customer Experience in October 20201, bringing 18 years of experience in customer strategy, product management, and consulting leadership for high-growth enterprises.1
Professional Background
Cook has held several notable roles throughout his career:
- VP of Customer Experience at Docebo (2020-present)1
- Lead Strategic Architect and Director of Advanced Development at VMware (June 2014 - April 2020)3
- Technology Solution Specialist at Microsoft (December 2006 - May 2011)3
- Principal Architect at Netivity Solutions (September 2002 - May 2005)3
Leadership Philosophy
He describes himself as a passionate servant leader who believes in blending technology, business, and people to create world-class products and delight customers.3 His professional approach focuses on supporting people to bring their best ideas to life and creating rewarding experiences for all stakeholders.3
Professional Contributions
At Docebo, Cook has been instrumental in enhancing customer experience, including launching Docebo University and Docebo Community, which provide learning professionals with resources and networking opportunities.12 He has consistently emphasized the company's commitment to continuously improving customer experiences, especially during the shift to remote work and learning.1