Janice Francisco

Learning & Development Program Manager specializing in team collaboration and innovation coaching

Janice Francisco is the Learning & Development Program Manager at TouchPoints Learning Inc., a position she has held since December 2022. Based in the Greater Toronto Area, she specializes in helping leaders address complex business challenges through innovative problem-solving frameworks, including her own ThinkUP Framework™.

Her professional background includes significant roles such as Strategic Advisor at the Conference Board of Canada, where she has been involved in programming for the Executive Council of Innovation and Commercialization since December 2021. Prior to her current role, she spent over eight years at BridgePoint Effect, where she designed and implemented leadership development programs aimed at fostering collaborative and innovative organizational cultures. She also has extensive experience in change management and strategic advisory services, having worked in various capacities at BridgePoint Effect from 2001 to 2022, including as the founder and CEO of the firm.1 2

Francisco is recognized for her ability to mentor and guide leaders in navigating organizational complexities, emphasizing the importance of building relationships and leveraging institutional knowledge within large organizations.2

Experience

Learning & Development Program Manager at TouchPoints Learning Inc.

Strategic Advisor, Council Innovation and Commercialization at The Conference Board of Canada (Dec 2021 - Present), Leadership Development at BridgePoint Effect (Apr 2014 - Nov 2022), Founder, CEO at BridgePoint Effect (Sep 2001 - Nov 2022), Change Management Manager, Innovation Catalyst at BridgePoint Effect (Sep 2001 - Mar 2016), Training Project Manager, Instructional Systems Designer at BridgePoint Effect (Sep 2001 - Jul 2011)

Education

MSc in Creativity and Change Leadership from State University of New York College at Buffalo (2005 - 2007), Diploma in Adult Education from St. Francis Xavier University (2002 - 2005), Bachelor of Business Management in Marketing, Communications, Computer Systems from Ryerson University (1981 - 1987)