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Janet Go
Professional Background
Janet Go is a highly accomplished professional in user experience research, boasting an impressive career that spans over a decade across multiple renowned organizations in the tech industry. Currently serving as the User Experience Research Lead at Human Interest, Janet is at the forefront of conducting groundbreaking research that informs the design and usability of financial technology solutions aimed at enhancing employee benefits and overall financial wellness for clients. Her role involves deep engagement with users to ensure that their needs and experiences guide product development.
Before joining Human Interest, Janet honed her expertise in user experience research and design in various capacities. Notably, she served as the Head of User Research at Quora, where she led research initiatives that contributed significantly to the platform's user engagement strategies. Her tenure at Quora was marked by her ability to implement qualitative and quantitative research methods, yielding critical insights that shaped product features and user engagement strategies.
Janet's diverse experience extends to Autodesk, where she held the position of Principal User Researcher, focusing on design tools that empower creators across various industries. Having also been a User Researcher at Pandora, Janet contributed to the enhancement of user experience for one of the most popular streaming services, leveraging her research to refine features and improve customer satisfaction.
Additionally, Janet has been an integral part of innovative organizations including Willow Garage, Nokia, and Aggregate Knowledge. Her role as Social Science Research Assistant at the Stanford Center for Innovations in Learning provided her with a strong foundation in research methodologies that she effectively applies in her user research roles.
Education and Achievements
Janet Go's educational background is equally impressive. She holds a Master of Arts in Design from Stanford University, where she engaged deeply with design thinking and user-centric methodologies, equipping her with the skills necessary to excel in her field. Her academic journey began with a Bachelor of Arts in Neuroscience from Columbia University in the City of New York. This unique combination of neuroscience and design equips Janet with a profound understanding of how cognitive processes influence user behavior, enabling her to bridge the gap between technology and human experience.
Throughout her career, Janet has consistently demonstrated her passion for improving user experience through meticulous research and design. Not only has she played pivotal roles in various organizations, but Janet is also known for her consultancy work, assisting various companies in optimizing their user experience strategies. She has become a sought-after expert in the industry, recognized for her analytical skills and innovative approach to user experience design.
Notable Achievements
- User Experience Leadership: Janet's transition from research roles to strategic leadership positions showcases her growth and ability to influence the direction of user experience practices within leading tech firms.
- Cross-disciplinary Expertise: By integrating her neuroscience background with design principles, Janet has become a key player in understanding how users interact with technology, making her insights invaluable in the development of user-focused products.
- Innovative Research Methods: Janet has contributed to the advancement of user experience research methodologies, implementing both qualitative and quantitative techniques to deeply understand and enhance user satisfaction and engagement.
- Impactful Consultancy: Her consultancy work with various organizations has further solidified her reputation as an expert in user experience, allowing her to impart her knowledge and skills in ways that empower other teams to succeed in their research endeavors.
Janet Go's commitment to enhancing user experiences through rigorous research and effective design continues to resonate throughout the industry. Her blend of educational background, extensive professional experience, and dedication to user-centric solutions position her as a leader in the field of user experience research.
tags':['User Experience Research','Design Thinking','Neuroscience','User Research Lead','Human Interest','Quora','Autodesk','Consulting','Financial Technology','Streaming Services'],'questions':['How did Janet Go leverage her background in neuroscience to enhance user experience research?','What innovative research methods has Janet Go implemented in her role as User Experience Research Lead at Human Interest?','In what ways has Janet Go contributed to the design strategies at Quora?','How has Janet Go’s education at Stanford University influenced her approach to user experience design?','What significant insights did Janet Go uncover during her time as Principal User Researcher at Autodesk?'],
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